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Last updated: February 29, 2024
It is our mission to provide products, technology, and services to help our wellness provider partners help their clients achieve a lifetime of optimal wellness. To help accomplish this, we collect and use information about you, our wellness providers, and those of you who are using NBXWellness to offer a modern eCommerce solution to your clients; we also collect information about your clients.
This Privacy Policy will help you understand how we collect, use, and share your personal information. If we change our privacy practices, we may update this privacy policy. If any changes are significant, we will let you know by email.
Trust is the foundation of our relationship with our providers and their clients, including trusting us to do the right thing with your information. Three primary values guide us as we develop our products and services. These values should help you better understand how we think about your information and privacy.
We generally process your information when we need to do so to fulfill a practical obligation (for example, to process any of your or your client's subscription product orders), or where our providers or we use your personal information for a reason related to providing you with a beneficial service. European law calls these reasons "legitimate interests." These legitimate interests include:
We only process personal information for these legitimate interests after considering the potential risks to your privacy. For example, by providing clear transparency into our privacy practices, offering you control over your personal information where appropriate, limiting the information we keep, limiting what we do with your information, who we send your information to, how long we keep your information, or the technical measures we use to protect your information.
We may process your personal information where you have provided your consent. In particular, where we cannot rely on an alternative legal basis for processing, where your data is sourced and it already comes with consent, or where we are required by law to ask for your consent in the context of some of our sales and marketing activities. At any time, you have a right to withdraw your consent by changing your communication choices, opting out of our communications, or contacting us.
If you make a purchase through Neurobiologix.com and wish to exercise your rights regarding the information related to your purchase, you can easily do so by contacting support@neurobiologix.com. Please submit any data subject requests through our customer service email address at support@neurobiologix.com. Please note that when you send us a request concerning your personal information, we are obligated to verify your identity before we can respond. This may involve utilizing a third party to collect and authenticate identification documents.
Furthermore, as there is no universally agreed interpretation of what a "Do Not Track" signal signifies, we do not specifically react to such signals in any particular manner.
We are a US-based company, but we work with and process data about individuals worldwide. To operate our business, we may send your personal information outside of your state, province, or country. This data may be subject to the laws of the countries where we send it. When we send your information across borders, we take steps to protect your information, and we try to only send your information to countries that have strong data protection laws.
Finally, while we do what we can to protect your information, we may at times be legally required to disclose your personal information (for example, if we receive a valid court order). We always act in accordance with all laws and regulations and strive to use privacy best practices at all times.
Our teams work tirelessly to protect your information and to ensure the security and integrity of our platform. However, we all know that no method of transmission over the Internet, and no method of electronic storage, can be 100% secure. This means we cannot guarantee the absolute security of your personal information.
When you use and access our Service, we may place cookie files in your web browser. We use cookies for the following purposes:
We use both session and persistent cookies on our Service, and we use different types of cookies to run our Service. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts. In addition to our own cookies, we may also use various third-party cookies to report usage statistics of our Service and deliver advertisements on and through our Service.
If you would like to ask about, make a request relating to, or complain about how we process your personal information, please contact our Customer Service at info@nbxwellness.com.
Neurobiologix
ATTN: Chief Operating Officer
10921 E. Crystal Falls Parkway, Suite 901
Leander, TX 78641 USA