Neurobiologix Refund Policy
Last updated: March 27, 2024
Our Money-Back Guarantee
If you are not satisfied, we are happy to offer you our 100% money-back guarantee. Here's how to get your refund:
Note:Â Refrigerated products are non-returnable and non-refundable. Adequate storage of all items once received is the responsibility of the consumer.
- All opened items qualify for a full refund if you request a refund within 30 days of purchase.
- All unopened, unexpired products qualify for a full refund for up to 3 months from the date of purchase.
- Call our toll-free number at (866) 500-5388 or email us at support@neurobiologix.com to initiate your refund.
- Your customer service representative may require you to return any products for which you are requesting a refund.
- Note:Â Your refund will be for the full amount you paid for the product(s), less sales tax, discounts you received, and shipping costs.
Our customer service department is available Monday through Friday, 9:00am - 5:00pm CT. Our toll-free number is (866) 500-5388 and the email address is support@neurobiologix.com.
If requested, any returns should be shipped to the following address:
Neurobiologix
10921 E. Crystal Falls Parkway, Suite 901
Leander, TX 78641